Overview
Details, detail, details.
Audible
Director of UX (Engagment and Retention)
March 2022 - Present
Spearheaded the design vision and strategy for user engagement and retention at Audible, leading a team of UX designers. Leveraged in-depth user research from the UXR team to understand audience behaviors and preferences, translating insights into intuitive, engaging interfaces. Collaborated with cross-functional teams to align design initiatives with business objectives focused on customer loyalty and increased listening days. Advocated for user-centered design principles and maintained consistency in design standards. Analyzed usability metrics to drive enhancements that improved user satisfaction and retention, ultimately shaping a compelling listening experience.
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